Ingredients, shipping, picky dogs and what to do when a bag doesn't land. If it isn't here, email us — it's one of us on the other end.
Email info@elliesbarkbites.com and you'll get a real answer, usually the same day.
Single-ingredient freeze-dried protein — salmon, beef liver, chicken hearts — is the strongest smell and taste a treat can have, which is why it works on pets who refuse everything else. Start with the Taster Box, and if it's a no, the Tail-Wag Promise covers you.
None. Freeze-drying and dehydrating remove the moisture that spoils food, so nothing needs to be added to keep it shelf-stable. Biscuits are four ingredients; jerky and liver are one.
Yes. Our single-ingredient freeze-dried treats — salmon, chicken hearts, cod skins and cheese bites — are cat-safe and a favourite with cat parents.
Yes — treats are food, not medication. For small dogs and puppies, break biscuits in half or use the Training Treats, which are already bite-sized.
Every bag is resealable. Kept closed in a cool cupboard, freeze-dried treats stay good for months and biscuits for about six weeks.
Flat $8.00 anywhere in the US, free over $75. Every order is packed by hand in Sparks, Nevada, and you'll get tracking by email the moment yours is on its way.
That's the whole point. Every box is mix-and-match across biscuits, freeze-dried, jerky and toppers.
If your pet turns their nose up at anything you order, tell us within 30 days. We'll swap it for something they love or refund it — bag opened, no problem, no return shipping.
